# Devpost Support Email Ready

Send to: `support@devpost.com`

Subject: Access issue for Brand Portals for Brands submission page

Hello Devpost team,

I am trying to register and submit to Brand Portals for Brands, but `https://brand.devpost.com/` returns HTTP 403 for my Devpost account even after I updated my Preferences & Eligibility information.

My Devpost eligibility has been updated with:

- Location: China.
- Occupation: Student.
- Current student level: College.
- School: China University of Geosciences (Wuhan).
- Graduation: June 2028.

My Brand Portals project is ready and publicly accessible:

- Published BrandKity BrandKit: https://brandkity.com/p/zhangmengcheng23s-workspace/evidenceops-agent
- GitHub Pages Brand Portal backup: https://1kai123.github.io/evidenceops-agent/brand-portal/
- Complete submission pack: https://1kai123.github.io/evidenceops-agent/brand-portals-submission-pack.zip
- Brand assets package: https://1kai123.github.io/evidenceops-agent/brand-portal/assets/evidenceops-brand-assets.zip
- QA report: https://github.com/1kai123/evidenceops-agent/blob/main/BRAND_PORTAL_QA_REPORT.md
- Repository: https://github.com/1kai123/evidenceops-agent

The project includes a published BrandKity BrandKit, a live brand portal, downloadable brand assets, a PNG Devpost cover, a complete submission pack, and a judging-criteria mapping for presentation, organization, design quality, consistency, and completeness.

Could you please confirm whether my account is eligible for Brand Portals for Brands and help restore access to the registration/submission page? If there is an alternate submission path, I can submit the published BrandKity URL and supporting package immediately.

Thank you.
